— GET IN TOUCH —

We answer every email ourselves.

No ticket systems. No support bots. When you email us, Léa or Marco reads it and replies. Average response time is four hours during business days.

Customer Care

Mon–Fri, 09:00–17:00 CET

Order questions, returns, and product advice. We reply within one business day.

Trade & Wholesale

Mon–Fri, 09:00–17:00 CET

New trade account enquiries, existing partner support, and catalogue questions.

Press & Editorial

By appointment

Media enquiries, interview requests, and image licensing.

Send a message.

Fill in the form and we'll respond within one business day. For urgent order matters, email is faster.

Headquarters: Lyon, France

Warehouse: Lyon, FR · Dispatch Mon–Fri

VAT: FR 12 345 678 901

Quick answers